Privacy Policy

Last Updated: 27th Februuary, 2023

Thank you for choosing to be part of our community at nayapurano (“company”, “we”, “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at

When you visit our website, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.



We collect personal information that you voluntarily provide to us when registering at the website, expressing an interest in obtaining information about us or our products and services, when participating in activities on the site or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect can include the following:


Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Legal Documentation. We collect your legal information, such ass your citizenship number and bank details for verification processes in the event that you wish to sell your product to nayapurano.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.


All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Site.
We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites or Apps and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

Also, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This is called Order Information.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.



We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

· To facilitate account creation and login process.
· To send you marketing and promotional communications.
· Fulfill and manage your orders.
· To send administrative information to you.
· To deliver targeted advertising tailored to you and/or your location and to measure its effectiveness.
· Request feedbacks.
· To enforce our terms, conditions and policies.
· To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website. 



If you should choose to provide your personal information, you are consenting to nayapurano’s use of that information and permitting us to share such information with our employees, contractors, vendors, and in limited circumstances with third parties with sole purpose of conducting our official business or fulfilling the service that you requested. Nayapurano ensures that such third parties are always bound by confidentiality restrictions to protect your personal information. Other than these purposes or circumstances we shall not sell, share or rent your personal information to others for commercial benefits.

However, nayapurano won’t be able to ensure non-disclosure of your personal information to government authorities when asked for as per the prevailing laws of Nepal. Please note that it is your responsibility to maintain the secrecy of your user ID and login password that you hold and not disclose it to anyone you do not trust to use it properly. We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use nayapurano.



Nayapurano shall retain your personal information as long as the purposes for which the information was collected continues. We shall then destroy the data unless retention is required to satisfy legal, regulatory or accounting requirements or to protect nayapurano’s interests.
However, should you voluntarily choose to require us to delete your information from our database by following the procedure available at My Account > Delete My Account, we shall remove your personal information from our database immediately. Nevertheless, We reserve the right to retain your personal information to settle any financial arrangements or disputes between us, or to comply with our legal obligations.



We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.



We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.



Nayapurano’s platform or website may use web measurement and customization technologies, commonly known as “cookies” to collect information about your visits to the platform or website and improve our service to you. These cookies do not collect personal information. Some cookies may stay on your computer for longer periods of time unless you delete them.
You may also disable cookies in your browser, but doing so may lead to disability of certain functionalities in the platform or website.



Yes, we will update this policy as necessary to stay compliant with relevant laws. We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.



If you have any concerns or queries related to this policy, you can reach out to us at